We’re here to help with Fiscal Station HQ installation, licensing, updates, importing, backups, and general product questions.
Email support
support@fiscalstationhq.com
Include your operating system, Fiscal Station HQ version, a clear description of the issue, and the steps that led to it.
Start a support emailProtect your information
Do not email real account numbers, passwords, full financial backup files, license keys, or other sensitive financial information. If an example is necessary, remove or replace personal details first.
Security reports
To report a suspected vulnerability privately, email support@fiscalstationhq.com with the subject Security Report. Review the Security Policy before sending technical material.
Useful information
- Windows or macOS version
- Fiscal Station HQ version shown in Settings
- Whether the issue can be repeated
- The exact error message, if one appeared
- A sanitized screenshot when useful